Return Policy - Podgiftus
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Return Policy

By placing an order, you have confirmed that you have read, understood and accepted these following policies.

We are not responsible if you return the items to our address without our confirmation between you and us that your items could be returned to get refund. We are not responsible if you return the item to address which is not our returning warehouse that we provided.

1. RETURNS

  • We only accept returns, refunds and exchange for some reasons: Not exactly what you ordered, wrong printed objects, wrong color and size caused by our mistakes. (You need to provide the photo which shows our wrong. Specifically about the size, please help us measure the size at length, bust, sleeve, and shoulder and give us the photo about the difference)
  • We DO NOT accept returns and refunds if you just do not like the item when you receive it. All the item details have been clarified on our website.
  • Our policy lasts 30 days. If 30 days have gone by since you receive your items, unfortunately we can’t offer you a refund or exchange.
  • To be eligible for a return, your item must be unused and in the same condition that you received it, be in the original packaging or only lightly used or opened.
  • To complete your return, we require a receipt or proof of purchase
  • Please do not send your purchase back to the manufacturer
  • There are certain situations where only partial refunds are granted (if applicable)
  • We are not responsible ny item not in its original condition, is damaged or missing parts for reasons not due to our error

THE ADDRESS USED TO RETURN ITEMS:

After we send you an email confirming the eligibility of your refund and return request, including detailed instructions on how to return and our return warehouse address then you can send your package to that address.

You will be responsible for paying for your own shipping costs for returning your item and payment gate fee. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Contact US

Email: support@armvietnam.com